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Q & A

Q & A

If you have any questions about our products, please get in touch with our sales team’s email: info#fobwebs.com

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  1. what Certifications do you have?

    ISO9001, CE & ROHS certifications etc. 100% quality check and testing before each of shipment.

  2. What is your Payment methods?

    Accept payment via T/T (Bank transfer), Western Union, Money Gram, and PayPal;
    Accept L/C at sight (bulk order).

  3. What is the Shipping Way?

    20-30 days by sea to your nearest seaport
    2-5 days by air to your nearest airport
    3-5 days by express to your doorstep

  4. The magneitc lock use a period of time, why the suction of armature plate is Insufficient ?

    (a) Check if the POWER SUPPLY output is reduced, “Current Voltage” : 1A/12V/24V

    (b) Check if there are foreign objects on the surface of magnetic body (like Rust, dirt, debris and etc.)

  5. Why when the door closing the Magnetic Lock will make a loud voice?

    (a) Check whether there has installed the Shock absorption gasket

    (b) Check the armature plate, if the screw loose

    (c) Check whether the distance between the main body of magnetic lock and armatrue plate is appropriate